Retail

Indian consumers are increasingly seeking branded goods and are ready to pay a premium

INTRO

Retail business in India, specifically apparel retail has experienced tremendous growth in the recent years.  This market expansion is driven by a lot of factors – growing young population, rising disposable incomes, urbanization, and changing fashion preferences. This covers apparel, fabrics & accessories across both organized and unorganized players.  

With growing awareness & interest in global fashion trends, Indian consumers are increasingly seeking branded apparel and are ready to pay a premium. This is evident from the explosive growth of organised modern retail formats – like malls, exclusive brand outlets etc. Equally big is the growth in e-commerce fashion with platforms like Ajio, Myntra, Nykaa etc. Digital marketing & omni-channel retailing have further enhanced customer convenience & engagement. 

OUR SERVICES

At TCG, we have extensively worked with top retail chains & also smaller stores. We can help you with

  1. Retail ERP / POS– Provide functional expertise for specific modules
  2. Accounts Payable – 3–way match of bills, validation, payments, Vendor Help Desk, Vendor Statement of Accounts & Reconciliation
  3. Revenue Assurance – Daily receivables/collection reconciliation, Fraud detection, Bank Reconciliation
  4. Store / Brand audit – Display, inventory

OUR APPROACH

You could tell that Christopher Robin had something important to say from the way he clasped his knees tightly and wriggled his toes. Everybody gathered round and looked at him expectantly. “I’ve heard that her Majesty Christopher Robin began. “Oh” squeaked Piglet in a state of great excitement, “Her Royal Highness” he went on “Oulte so, quite so agreed Rabbit. “The Queen of England he said quickly before anyone else could interrupt him. “Oh, The Queen,” said Pooh Bear, much relieved. “The other pegin you mentioned sounded much too tall and fearsome, but The Queen is quite different”You could tell that Christopher Robin had something important to say from the way he clasped his knees tightly and wriggled his toes. Everybody gathered round and looked at him expectantly. “I’ve heard that her Majesty Christopher Robin began. “Oh” squeaked Piglet in a state of great excitement, “Her Royal Highness” he went on “Oulte so, quite so agreed Rabbit. “The Queen of England he said quickly before anyone else could interrupt him. “Oh, The Queen,” said Pooh Bear, much relieved. “The other pegin you mentioned sounded much too tall and fearsome, but The Queen is quite different”

INTRO

India’s retail market, especially in the apparel sector, has experienced tremendous growth in recent years, driven by a confluence of factors including a youthful population, rising disposable incomes, increasing urbanization, and rapidly evolving fashion preferences. The retail industry in India spans both organized and unorganized players, encompassing a broad spectrum of categories such as apparel, fabrics, and accessories.

With heightened awareness and interest in global fashion trends, Indian consumers are increasingly opting for branded apparel and are willing to pay a premium for it. This shift is reflected in the explosive growth of organized modern retail formats, including shopping malls, exclusive brand outlets, and digital platforms. The rise of e-commerce giants like Myntra, Ajio, and Nykaa has revolutionized the shopping experience, offering consumers the convenience of online shopping with an ever-expanding range of products.

Digital marketing and omni-channel retailing have further transformed the sector by enhancing customer convenience, engagement, and personalization. Retailers must now adapt to this rapidly changing environment, leveraging both physical and digital touchpoints to meet the expectations of today’s savvy consumers.

OUR SERVICES

At TCG, we have extensive experience working with top retail chains and smaller stores alike.

Our team provides a range of services tailored to address the unique challenges and opportunities in the retail sector. Our key services include:

  • Retail ERP / POS Systems: We provide functional expertise in implementing and optimizing Retail ERP (Enterprise Resource Planning) and POS (Point of Sale) systems, ensuring that your retail operations run smoothly, with streamlined inventory management, order processing, and customer relationship management.
  • Accounts Payable Management: We assist in managing your accounts payable process, including three-way matching of bills, validation, payments, vendor help desks, vendor statements of accounts, and reconciliation. This ensures accuracy, efficiency, and timely payments to your suppliers.
  • Revenue Assurance and Financial Controls: Our services include daily receivables/collections reconciliation, fraud detection, and bank reconciliation. We help ensure that revenue streams are optimized, and financial discrepancies are addressed proactively.
  • Store/Brand Audits: We conduct comprehensive store and brand audits, focusing on aspects such as display, inventory management, and overall store performance. Our audits help identify areas for improvement, optimize store layouts, and ensure that your brand’s presence is consistent and impactful across all touchpoints.
  • Supply Chain and Logistics Optimization: We help retail businesses optimize their supply chain and logistics processes, reducing lead times, minimizing inventory costs, and improving stock availability. Our focus is on enhancing operational efficiency and ensuring timely product availability for consumers.
  • Customer Experience Enhancement: We assist retailers in implementing customer experience strategies that enhance engagement and satisfaction, both in-store and online. From personalized marketing to loyalty programs and omni-channel shopping experiences, we help ensure that your customers’ needs are met at every touchpoint.
  • E-commerce Strategy and Integration: With the rise of online shopping, we support retail businesses in developing e-commerce strategies, integrating digital platforms, and enhancing their online presence. We help businesses optimize their websites and mobile apps, ensuring seamless user experiences that drive sales and customer retention.
  • Data Analytics and Insights: We use data analytics to provide actionable insights into consumer behavior, purchasing patterns, and market trends. By leveraging this data, we help retailers make informed decisions, optimize inventory, improve pricing strategies, and enhance customer targeting.

OUR APPROACH

At TCG, we take a collaborative approach to help retail businesses navigate the complexities of today’s market. Our approach is rooted in deep industry knowledge, strategic insight, and a focus on delivering value at every stage of the retail journey. Here’s how we support our clients:

  1. Industry Expertise: With years of experience in the retail sector, we understand the evolving trends and challenges facing both large retail chains and smaller independent stores. We offer strategic advice on how to adapt to market changes, improve operational efficiency, and drive growth.
  2. Omni-channel Strategy: In today’s retail environment, consumers expect a seamless experience across both physical and digital channels. We help businesses develop and execute omni-channel strategies that integrate online and offline touchpoints, ensuring consistency and convenience for customers.
  3. Customer-Centric Focus: Our focus is on enhancing the customer experience through personalized marketing, loyalty programs, and tailored product offerings. We help retailers engage with their customers effectively and build lasting relationships that drive repeat business.
  4. Operational Excellence: From supply chain optimization to revenue assurance, we work with our clients to improve their operational processes. By streamlining inventory management, improving logistics, and enhancing financial controls, we ensure that our clients can scale their operations efficiently and cost-effectively.
  5. Data-Driven Insights: Using advanced data analytics, we help retailers gain a deeper understanding of consumer behavior, market trends, and business performance. Our data-driven strategies allow businesses to make informed decisions, optimize inventory, and improve pricing and product positioning.
  6. Adaptation to Digital Trends: As digital transformation continues to reshape the retail landscape, we assist businesses in navigating these changes by adopting the latest technologies and digital tools. From e-commerce integrations to digital marketing campaigns, we ensure that our clients remain competitive in an increasingly digital world.
  7. Brand and Market Expansion: Whether you are expanding your presence within India or exploring international markets, we help retail businesses develop strategies for brand growth, market penetration, and product diversification. Our insights help businesses assess new opportunities and enter new markets with confidence.

At TCG, we are committed to supporting retailers as they adapt to the ever-changing landscape, maximize growth opportunities, and enhance their operational performance. Our expertise in retail strategy, customer experience, and operational optimization ensures that your business remains at the forefront of industry innovation.